Shipping policy
At Dear Dainty, every order is packed with care and prepared to reach you safely. Below are the details of how and when your order will be shipped.
Order Processing
All orders are processed within 2-3 business days after they are placed.
Orders are processed Monday through Saturday, excluding public holidays. Once your order has been packed and dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Locations
Dear Dainty currently ships across India.
We plan to introduce international shipping in the near future.
Shipping Charges
We offer free shipping on orders above ₹599 across India.
For orders below ₹599, shipping charges will be calculated at checkout.
Payment Methods
At the moment, Cash on Delivery (COD) is not available on Dear Dainty.
We accept all major online payment methods for a secure checkout experience.
This helps us ensure a smoother order processing and shipping experience for all our customers.
Delivery Time
Once your order has been dispatched, estimated delivery timelines are:
Metro Cities:
5–7 business days
Rest of India:
6–8 business days
Delivery times may slightly vary depending on your location and courier partner availability.
Order Tracking
Once your order is shipped, you will receive a tracking link via email so you can monitor your shipment.
If you do not receive your tracking details within 48 hours of dispatch, please contact us and we will assist you.
Shipping Partners
To ensure reliable delivery, we ship orders through our trusted courier partners across India.
Failed Delivery / Incorrect Address
Please ensure that your shipping address and contact details are correct at the time of placing your order.
If a delivery attempt fails due to:
- Incorrect or incomplete address
- Unavailability of the recipient
- Incorrect contact details
the package will be returned to us by the courier partner.
In such cases, reshipping charges will be the responsibility of the customer.
Delays
While we aim to deliver orders within the estimated timelines, shipping delays may occasionally occur due to:
- Weather conditions
- Logistics disruptions
- High order volumes
- Courier partner delays
We appreciate your patience in such situations.
Need Assistance?
If you have any questions regarding shipping or your order, please reach out to us.
📩 Email: deardaintyofficial@gmail.com
Please include your order number so we can assist you faster.
A Note From Us
Every Dear Dainty piece is packed with care and sent with the hope that it becomes part of your everyday moments. Thank you for choosing us.